Your personal data is our most valued asset. This policy clearly explains how we collect, store, and protect that information — with full transparency.
A quick overview of the key pillars of bedjeli's privacy policy
All your data is protected with SSL 256-bit encryption. Every transaction and login session is processed through a fully secure channel.
Industry StandardWe never sell your personal data to advertisers or third parties. Your information is used solely to improve our services.
Strict PolicyYou may request deletion of all your personal data at any time. We will erase it within 30 days of receiving your request.
Your rightsWe only collect information that is genuinely necessary to provide our services. Requesting data beyond that goes against our policy.
Data minimizationIn the event of a security breach, we will notify all affected users by email within 72 hours.
Full transparencyYou have control over which cookies are stored in your browser. Except for essential cookies, all others can be enabled or disabled according to your preference.
User controlsFrom the moment you register with bedjeli through your daily betting activity, we collect certain information to improve your experience and provide a secure service. A full breakdown of that information is listed here.
The following information is collected from you when creating an account:
As part of the KYC process, we collect the following documents:
We never store your full bank account number or card number. All financial transactions are processed in encrypted form through third-party payment processors.
Bedjeli collects information in several ways. Details on each method are provided below:
You provide information directly to us when you fill out the registration form, upload KYC documents, submit payment details, or contact customer support.
When you use the bedjeli website, our servers automatically record certain technical information — such as your IP address, browser type, and page visit history.
We use cookies, web beacons, and local storage. These technologies remember your session data and help pages load faster.
When you transact via bKash, Nagad, or Rocket, we receive transaction confirmation details from those platforms. This information is used solely for payment verification.
We are fully committed to being transparent about why we use your data. The table below outlines each purpose and its legal basis:
| Data Type | Purpose of use | Legal basis |
|---|---|---|
| Identity Information | Account Creation & Management | Contract performance |
| KYC Documents | Age Verification & Fraud Prevention | Legal obligation |
| Financial Information | Payment Processing & Withdrawals | Contract performance |
| Betting History | Responsible Gaming Monitoring | Legitimate Interest |
| Technical Information | Security & fraud detection | Legitimate Interest |
| Promotional Communications (With Consent) | Your Consent |
To stop receiving promotional emails, click the "Unsubscribe" link at the bottom of any email, or support@bedjeli.com. If you opt out, you will still receive essential transactional emails.
Bedjeli never sells your personal information. However, data may be shared in the limited circumstances outlined below:
Running our platform requires working with trusted third-party partners, including payment processors, KYC verification providers, and IT support services. These parties operate under our Privacy Policy and are not permitted to use your data for their own purposes.
We are required by Bangladeshi law, or upon request from government or regulatory bodies, to provide necessary information. This includes anti-money laundering investigations, tax authority inquiries, and court orders.
In cases of serious fraud or money laundering, bedjeli may share information with relevant authorities and financial institutions. This is done to protect all users, including you.
In the event of a future merger or acquisition, user data may be transferred to the new owner. Should this occur, we will notify you in advance by email.
We never sell or rent your data to advertisers, data brokers, or marketing companies. This is a firm and non-negotiable policy.
The bedjeli website uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
You can delete or block cookies at any time through your browser settings. This option is available in Chrome, Firefox, Safari, and all major browsers. Please note that disabling essential cookies will prevent you from logging in to the site.
We do not retain your data indefinitely. Each category of information has a defined retention period:
Once the defined retention period expires, data is automatically and securely deleted or anonymized.
As a bedjeli user, you have full control over your personal data. You may exercise the following rights at any time:
You may request to view all the information we hold about you.
You can request that any incorrect or outdated information be updated.
You can request that all your data be deleted (except where required by law).
You can request that your data not be used for specific purposes.
You may request an export of your data in a machine-readable format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of the rights listed above, support@bedjeli.com. We will respond within 30 days. For urgent matters, an initial response will be provided within 7 business days.
Bedjeli strictly prohibits anyone under the age of 18 from using its services. Our Privacy Policy gives special attention to the protection of minors.
Date of birth is verified at registration. Age verification via national ID or passport is mandatory as part of the KYC process. If any user is found to be under 18, their account is immediately closed and all associated data is deleted.
If your child has accidentally created a bedjeli account, please support@bedjeli.com. We will delete that account and all associated data within 24 hours.
If you use bedjeli on a shared family device, log out after each session and keep your password private to prevent underage members from gaining access.
Bedjeli may update this Privacy Policy as needed. Changes may arise due to legal requirements, the introduction of new services, or technical improvements.
For any significant changes, we will:
Continuing to use the platform after a new policy takes effect will be considered your acceptance of the updated terms. If you do not agree, please request account closure and we will delete your data.
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. We can respond in Bengali and typically reply within 24–48 hours.
support@bedjeli.com
Response Within 24–48 Hours
Monday–Saturday
9:00 AM – 10:00 PM
Bengali and English
Support in both languages
For common questions, visit our FAQ page where you may find a quick resolution right away.